Terms of Service

Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "Student," or "you") and MedBoardTutors, LLC ("MedBoardTutors," "we," "us," or "our"). By accessing our website at www.medboardtutors.com, purchasing services, scheduling tutoring sessions, or using any of our educational resources, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use our services.

Services Provided

MedBoardTutors provides specialized medical board examination preparation services including personalized one-on-one tutoring for USMLE Step 1, Step 2 CK, Step 3, COMLEX Level 1, Level 2, Level 3, NBME shelf examinations, and medical coursework. Our services encompass live tutoring sessions conducted by licensed physicians, AI-guided study resources, proprietary high-yield PDF materials, customized study planning, test-taking strategy development, and performance tracking systems. All tutoring services are conducted online through video conferencing platforms, with scheduling and communication facilitated through our website, WhatsApp, or phone at 1-269-598-0015.

Our tutoring services are exclusively educational in nature and do not constitute formal medical education, clinical training, or professional medical advice. MedBoardTutors does not grant academic credit, degrees, or certifications, nor do we guarantee examination outcomes, medical school acceptance, residency placement, or professional licensing. Users acknowledge that success on medical board examinations depends on numerous factors beyond tutoring, including individual effort, study time, baseline knowledge, and test-taking abilities.

Tutor Qualifications and Assignments

All MedBoardTutors tutors are licensed physicians who have successfully completed their own medical board examinations with exceptional scores, typically averaging above 260 on USMLE examinations. We maintain a network of over 50 qualified tutors selected for their examination performance, teaching ability, and communication skills. Tutor assignments are made at the sole discretion of MedBoardTutors based on availability, expertise alignment, scheduling compatibility, and our assessment of the best match for each student's needs.

While we strive to accommodate student preferences regarding tutor selection, we reserve the right to assign or reassign tutors as necessary to ensure service continuity and quality. Students may request tutor changes, which will be considered on a case-by-case basis, though approval is not guaranteed. In the event of tutor unavailability, we will make reasonable efforts to provide a qualified substitute or reschedule the session.

Pricing and Payment Terms

All prices are quoted in United States Dollars and are subject to change. Payment is required in advance of tutoring sessions through our approved payment methods, including credit cards, debit cards, PayPal, or other methods as specified on our website. Payment plans serviced by PayPal are available to US customers. Before any payment is required, we offer a complimentary 30-minute consultation session to understand your needs and develop a customized study approach.

Medical Board Exam Tutoring Packages

Our tutoring services for USMLE, COMLEX, and NBME examinations, as well as medical coursework are available at the following rates:

  • Individual Hours: $150 per hour

  • Starter Package: 10 hours at a discounted rate of $1,425

  • Standard Package: 20 hours with enhanced per-hour savings at $2,700

  • Comprehensive Package: 30 hours featuring our best value per hour at $3,780

  • Ultimate Package: 40 hours for dedicated exam preparation with maximum savings at $4,800

All packages include access to our proprietary high-yield PDFs, AI-guided study resources, and personalized study planning. Schools and programs may qualify for additional discounts by contacting us.

Residency Match Support Services

Specialized support for residency application and match preparation:

  • Individual Sessions: $125 per hour

  • Essential Package: 4 hours for $399

  • Complete Package: 6 hours for $499

Residency Match Support includes personal statement review and editing, interview preparation and mock interviews, program selection strategy, application timeline management, and match list optimization. All services are provided by physicians who understand the nuances of the match process.

Our service packages are priced clearly on our platform, with options to accommodate various needs and budgets. We ensure transparency with no hidden fees.

Scheduling and Cancellation Policy

Tutoring sessions must be scheduled at least 24 hours in advance through our designated scheduling system. Students are responsible for scheduling sessions at times when they can fully participate without interruption. Sessions are typically offered in one-hour increments, though extended sessions may be available upon request and tutor availability.

Cancellations or rescheduling requests must be submitted at least 24 hours before the scheduled session start time to avoid charges. Sessions cancelled with less than 24 hours' notice will be charged in full, and the session will be marked as completed. No-shows, defined as failure to appear within 15 minutes of the scheduled start time without prior notice, will be charged in full with no makeup session provided. MedBoardTutors reserves the right to cancel or reschedule sessions due to tutor emergencies or technical difficulties, in which case affected sessions will be rescheduled at no additional charge or refunded at the student's option.

Refund Policy

All sales are considered final. However, we value customer satisfaction highly and offer refunds at the discretion of MedBoardTutors, based on individual circumstances. If you have concerns about our service, we encourage open communication to resolve them.

All refund determinations are made at the sole discretion of MedBoardTutors management, and our decision is final.

User Responsibilities and Conduct

Users must provide accurate, current, and complete information during registration and maintain the confidentiality of their account credentials. Sharing account access, tutoring session recordings, or proprietary materials with others is strictly prohibited and may result in immediate service termination without refund. Users agree to participate in tutoring sessions in good faith, prepared with necessary materials and in an environment conducive to learning.

Academic integrity is paramount in our services. Users must not request, share, or discuss actual examination questions from medical board examinations, engage in any form of academic dishonesty, or use our services to violate testing organization policies. Users agree to respect intellectual property rights, maintain professional communication with tutors and staff, and use services solely for legitimate educational purposes. Any violation of these standards may result in immediate termination of services and reporting to appropriate authorities or testing organizations.

Intellectual Property Rights

All content provided by MedBoardTutors, including but not limited to tutoring materials, high-yield PDFs, study guides and resources, practice questions, and proprietary methodologies, remains the exclusive intellectual property of MedBoardTutors or our licensors. Users receive a limited, non-exclusive, non-transferable license to use these materials solely for personal study purposes during their active service period.

Users may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any MedBoardTutors materials without prior written permission. Recording of tutoring sessions is prohibited without explicit written consent from both MedBoardTutors and the assigned tutor. Any materials created by users during tutoring sessions using MedBoardTutors resources may be used by MedBoardTutors for service improvement purposes, with personal information removed.

Privacy and Data Protection

MedBoardTutors respects user privacy and handles personal information in accordance with our Privacy Policy, which is incorporated by reference into these Terms. We collect and process information necessary to provide our services, including contact information, academic history, examination goals, and performance data. This information is used to customize tutoring services, track progress, communicate about services, and improve our offerings.

We implement reasonable security measures to protect user information but cannot guarantee absolute security in internet-based services. Users acknowledge that they share information at their own risk and should not share sensitive medical or financial information beyond what is necessary for services. We do not sell personal information to third parties but may share information with service providers necessary for our operations, subject to confidentiality agreements.

Disclaimers and Limitations of Liability

MedBoardTutors services are provided "As is" and "As available" without warranties of any kind, express or implied. We specifically disclaim any warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that services will be uninterrupted, error-free, or that any specific examination score or outcome will be achieved.

In no event shall MedBoardTutors, its officers, directors, employees, or tutors be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost opportunities, failed examinations, or career impacts, regardless of the theory of liability. Our maximum liability for any claim arising from or related to these terms or our services shall not exceed the amount paid by the user for the specific service giving rise to the claim in the six months preceding the claim.

Indemnification

Users agree to indemnify, defend, and hold harmless MedBoardTutors, its affiliates, officers, directors, employees, tutors, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses arising from: violation of these Terms; violation of any third-party rights, including intellectual property rights; violation of any applicable law or regulation; use or misuse of our services; any content or information provided by the user; or academic dishonesty or examination policy violations.

Dispute Resolution

Any dispute arising from or relating to these Terms or our services shall first be subject to good faith negotiation between the parties. If negotiation fails to resolve the dispute within 30 days, the dispute shall be submitted to binding arbitration under the rules of the American Arbitration Association. Arbitration shall be conducted in the state of our principal business location, with each party bearing its own costs and attorneys' fees.

Users waive any right to bring claims on a class, consolidated, or representative basis. Claims must be brought within one year of the date the claim arose or be forever barred. These Terms shall be governed by the laws of the state of our incorporation without regard to conflict of law principles. Any claims not subject to arbitration shall be brought exclusively in the state or federal courts located in our principal place of business.

Modifications and Termination

MedBoardTutors reserves the right to modify these Terms at any time by posting updated terms on our website. Continued use of services after the effective date constitutes acceptance of modified terms. Users who do not agree to modified terms must discontinue service use.

Either party may terminate the service relationship at any time. User termination requires written notice and does not entitle users to refunds for services already rendered. MedBoardTutors may terminate services immediately for Terms violations, non-payment, academic dishonesty, or other conduct detrimental to our services or reputation. Upon termination, users must immediately cease using all MedBoardTutors materials.

General Provisions

These Terms constitute the entire agreement between users and MedBoardTutors regarding our services, superseding any prior agreements or understandings. If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision does not constitute a waiver of such right or provision.

No agency, partnership, joint venture, or employment relationship is created by these Terms. Users may not assign or transfer any rights or obligations under these Terms without our prior written consent. All notices shall be in writing and deemed given when delivered personally, sent by confirmed email provided during registration. The section headings are for convenience only and do not affect the interpretation of these Terms.

Contact Information

For questions about these Terms or our services, please contact:

Medboardtutors, LLC
Phone: 1-269-598-0015
Email: information@medboardtutors.com

By using MedBoardTutors services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.